i had posted about my experience with a new buyer, where i had delivered (overdelivered later on) but instead of responding to my messages, this guy kept on filing dispute on dispute (over 6 times).
earlier thread: [Weird Buyer - After Delivery filing Dispute over Dispute]
I talked to customer support, but they keep saying i should talk to the buyer (in my case he didn’t replied my message).
And finally today i mistakely accepted his Dispute, i wrote the delivery message and instead of clicking Decline I hitted Accept.
So at last a loyal worker worked for FREE where Fiverr Support didn’t supported a Seller, even they have proof and i was totally with their policy and terms.
I had some hope with the terms of Fiverr’s policy as quoted on this thread : Fiverr is not helping me. Client ask for refund after everything was done
But now i don’t trust Fiverr’s Customer Support.
With my experience what i found that, any SCAMMER can come, order and later file a dispute and get the work for FREE.
This was my experience.
PS: I had created a new ticket to support about my mistakely click on Agree, but as per my earlier conversation that shows CS much supportive to buyers, i don’t think they will offer any justice to me.
This is my experience. Which can be lesson to other sellers and this is based on my personal experience.